Disclaimer

1. Sultan GHC Is Not a Healthcare Provider

Sultan GHC does not provide, practice, or deliver medical care, medical treatment, medical diagnosis, medical advice, surgical procedures, prescription services, or any other form of clinical healthcare. Our role is strictly limited to facilitating connections between patients and independent, internationally accredited hospitals and medical specialists abroad.

All medical decisions, diagnoses, treatment plans, surgical procedures, prescriptions, and clinical recommendations are made solely and exclusively by the licensed medical professionals and accredited hospitals within our partner network. Sultan GHC has no role in, and assumes no responsibility for, any clinical decision made by any physician, surgeon, or medical facility.

2. No Medical Advice

No content published on this website — including but not limited to articles, blog posts, treatment descriptions, cost estimates, procedure overviews, patient journey guides, or responses provided by our team — constitutes medical advice.

All website content is provided for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment from a licensed physician.

Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition or treatment option. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

3. No Doctor–Patient Relationship

Your use of this website, submission of an enquiry form, communication with a Sultan GHC Patient Care Coordinator, or any other interaction with Sultan GHC or its representatives does not create a doctor–patient relationship between you and Sultan GHC, its employees, or its agents.

A doctor–patient relationship is established only between you and the licensed physician or surgeon at the accredited partner hospital who agrees to evaluate and treat you. Sultan GHC employees are not medical professionals and are not qualified to provide medical guidance.

4. No Guarantee of Treatment Outcomes

Sultan GHC makes no representations, warranties, or guarantees — express or implied — regarding the outcome of any medical treatment, surgical procedure, or healthcare service provided by any partner hospital or physician.

Medical outcomes are inherently uncertain and depend on many individual factors including the patient's age, existing health conditions, response to treatment, surgical complexity, and post-operative care adherence. No medical procedure is without risk.

Any patient testimonials, success stories, or case references published on this website represent individual experiences only and are not a guarantee that any other patient will experience the same or similar results.

5. Independent Partner Hospitals and Physicians

All hospitals, medical centers, clinics, physicians, surgeons, and other healthcare professionals listed or referenced on this website are independent third-party entities. They are not employees, agents, affiliates, or subsidiaries of Sultan Global Health Care.

Sultan GHC does not control, supervise, or direct the clinical activities, medical practices, quality standards, or operational decisions of any partner hospital or physician. Inclusion of a hospital or physician in our network does not constitute an endorsement of any specific clinical outcome or guarantee of quality.

Patients are encouraged to conduct their own due diligence, including reviewing hospital accreditation credentials, physician qualifications, and independent patient reviews before making any treatment decision.

6. Cost Estimates Are Approximate

All treatment cost estimates, cost comparisons, and price ranges published on this website are approximate figures provided for general informational purposes only. Actual costs will vary based on individual patient condition, procedure complexity, choice of hospital, length of stay, implant or device selection, and other clinical factors.

Sultan GHC will provide a personalised, itemised cost estimate based on your specific medical reports and chosen hospital prior to your travel. Final costs are determined by the treating hospital and may differ from initial estimates.

7. International Travel and Medical Risk

Traveling abroad for medical treatment involves inherent risks including, but not limited to, risks associated with air travel, unfamiliar environments, different food and water conditions, infectious disease exposure, and the challenges of post-operative recovery in a foreign country.

Sultan GHC strongly recommends that all patients consult with their primary care physician or cardiologist before undertaking international travel for medical purposes to confirm that travel is medically appropriate for their current condition.

Sultan GHC is not responsible for any complications, injuries, adverse events, or losses arising from or in connection with international travel, regardless of cause.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Sultan Global Health Care, its owners, officers, employees, agents, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or reliance on any information provided on this website
• Any medical treatment, procedure, or service provided by a partner hospital or physician
• Any failure, error, or omission by a partner hospital or physician
• Any complications, adverse events, or unsatisfactory outcomes from medical treatment
• International travel undertaken for medical purposes
• Delays, cancellations, or changes in travel arrangements
• Loss of medical records or data by a third party

Sultan GHC's total liability to any patient, in any circumstances, shall not exceed the facilitation fees paid to Sultan GHC by that patient for the specific engagement giving rise to the claim.

9. No Insurance or Financial Advice

Nothing on this website constitutes financial, insurance, tax, or legal advice. Sultan GHC does not verify whether any treatment will be covered by any U.S. insurance policy, Medicare, Medicaid, or any other health plan. Patients are responsible for independently verifying coverage with their insurer prior to travel.

10. Third-Party Links and Content

This website may contain links to third-party websites, hospital websites, or external resources. Sultan GHC does not endorse, control, or assume responsibility for the content, accuracy, or practices of any third-party website. Accessing third-party links is done entirely at your own risk.

11. Governing Law

This disclaimer is governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States of America, without regard to its conflict of law provisions. Any disputes arising in connection with this disclaimer shall be subject to the exclusive jurisdiction of the courts of Pennsylvania.

12. Changes to This Disclaimer

Sultan GHC reserves the right to modify this disclaimer at any time without prior notice. Your continued use of this website following any changes constitutes your acceptance of the revised disclaimer. We encourage you to review this page periodically.