Sultan Global Health Care

Cookie Policy

Last updated: August 1, 2025

This Cookie Policy explains how Sultan Global Health Care uses cookies and similar tracking technologies on our website. We are committed to being transparent about the data we collect and how we use it.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners.

Cookies do not contain personally identifiable information by themselves. However, information collected through cookies may be combined with other information we hold about you in accordance with our Privacy Policy.

2. Cookies We Use

Strictly Necessary Cookies

Always Active

These cookies are essential for the website to function properly. They enable core functions such as security, network management, and form submissions. You cannot opt out of these cookies as the website cannot function without them.

Cookie NamePurpose
Session cookiesMaintain your session state while navigating the site
Security cookiesProtect against cross-site request forgery (CSRF)
Form tokensEnable secure form submissions and prevent duplicate enquiries

Duration: Session / up to 24 hours

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website — which pages are most visited, how long visitors stay, and where they come from. This data is aggregated and anonymised and helps us improve our website and content.

Cookie NamePurpose
Google Analytics (_ga, _gid)Track page views, sessions, and user behaviour anonymously
Performance cookiesMeasure page load times and website performance

Duration: Up to 2 years

Functional Cookies

Optional

These cookies allow our website to remember choices you make — such as your preferred language, region, or previously filled form fields — to provide a more personalised experience.

Cookie NamePurpose
Language preferenceRemember your language or region setting
Form autofillRemember contact information entered previously

Duration: Up to 1 year

Marketing Cookies

Optional

These cookies track your browsing activity across websites to deliver more relevant advertising and measure the effectiveness of our marketing campaigns. Sultan GHC uses these sparingly and only with your consent.

Cookie NamePurpose
Meta Pixel (Facebook)Measure ad effectiveness and enable remarketing
Google Ads cookiesTrack conversions from Google ad campaigns

Duration: Up to 90 days

3. Third-Party Cookies

Some cookies on our website are placed by third-party services. These third parties may collect information about your online activities over time and across different websites. We do not control third-party cookies and their use is governed by the respective third party's privacy policy.

Google Analytics

Website traffic and behaviour analysis

View Privacy Policy →

Google Ads

Advertising measurement and remarketing

View Privacy Policy →

Meta (Facebook) Pixel

Social ad campaign measurement

View Privacy Policy →

WhatsApp Button

Click-to-chat functionality

View Privacy Policy →

4. How to Control and Disable Cookies

You have the right to decide whether to accept or reject optional cookies. You can exercise your cookie preferences through the following methods:

Browser Settings

Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent.

Opt Out of Analytics

To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

Important Note

Disabling cookies may affect the functionality of our website. Some features, such as enquiry form submissions, may not work correctly if cookies are completely disabled. Strictly necessary cookies cannot be disabled.

5. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals your preference not to be tracked. Currently, there is no industry-standard response to DNT signals, and our website does not change its data collection practices based on DNT browser settings. However, you can use the cookie controls described above to limit tracking.

6. Health Information and Cookies

Sultan GHC does not use cookies to store, transmit, or process your health or medical information. Any medical reports, health records, or sensitive health data you submit through our enquiry forms are handled separately and securely, as described in our Privacy Policy — not through cookie-based tracking.

We do not use behavioral advertising cookies to target you based on health conditions or medical information you have shared with us.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our practices. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy:

Sultan Global Health Care

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Sultan GHC

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